Order

Orders are processed without delay upon receipt of payment in full. Goods will be dispatch by specific means as requested by the customer and sent to the address specified. The company bears no responsibility for delivery times as deliveries are by third parties.
 
For all orders placed before 1pm are sent the same day. Maximum lead time for dispatch from processing payment in full is 2 or 5 working days. Delivery time will vary depending on selected delivery type and geographical location. E-mail us first if you want the package was sent to another country.
   
We are using carriers courier DPD and An Post. Client can choose which carrier they prefer. Cost of delivery is added to the order.


Delivery Rates

Courier delivery DPD in Republic of Ireland €9.00 per parcel up to 20kg  (not including furniture). Tracking: https://dpd.ie/

Postal rates can be found here: Registered Post National http://www.anpost.ie/AnPost/PostalRates/Registered+Post.htm


Free Delivery

Free delivery on all orders over €99.00*  if you order online. No matter what size the items or how many you order total order value applies to the Republic of Ireland Only. This offer is not valid in conjunction with any other offer, and does not apply during Campaigns.


Collection

There is a possibility of personal receipt of the packet at the address given on our website in Contact us. It is possible to pay for  everything at www.visionnails.com. If you want to pay this way then once using "Method of Delivery" choose "COLLECTION". Please bring with you your receipt as the proof of payment or pay cash at the receipt of the packet.


Faulty Items

We will accept returns within 5 work days received item within reason. Please contact us first for authorization, so we can discuss means to an amicable solution.

Refund will be made in the same method as it was received. If you paid by Paypal - you will get a Paypal refund. Buyer will be responsible for their own shipping fee to return the package back to us.

Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item.

We check email frequently. If you do not receive a response to your question within 48 hours - it's possible we may not have gotten your email. At that point, we advise you to resend the email. REFUNDS  Vision Nails Main Street Portarlington  Co.Laois Republic of Ireland


CUSTOMER SERVICE


E-mail: info@visionnails.com
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